WORLDWIDE Microsoft Dynamics academic preconference REFEREED Proceedings

VOL. 4, No. 1

March 16 – 17, 2013

TABLE OF CONTENTS

I. REFEREED FULL PAPERS

Earned Value Management Systems: Challenges and Future Direction Bryan Wilson, Northrop Grumman Corporation, Cincinnati, OH, USA Mark Frolick, Xavier University, Cincinnati, OH, USA Thilini Ariyachandra, Xavier University, Cincinnati, OH, USA	3
ERP Consolidation Accounting Serial Exercise Zane Swanson, Assistant Professor, University of Central Oklahoma, Edmond, OK, USA Siegfried Chan, University of Central Oklahoma, Edmond, OK, USA	10
An Integrated Service Management System Built on Microsoft Dynamics CRM Francesco Bergadano, Università degli Studi di Torino, Torino, Italy Davide D’Aprile, Università degli Studi di Torino, Torino, Italy	37
Development and Implementation of a Minor in Enterprise Technology Steve Schlough, Ph.D., Professor, University of Wisconsin-Stout, Menomonie, WI, USA Evan Sveum, Senior Lecturer, University of Wisconsin-Stout, Menomonie, WI, USA	42
Harnessing Microsoft Technology for Improving the Quality of Higher Education Dinesh Badadagandi, Visiting Faculty for ERP, Nitte University, Mangalore, Karnataka, India; Karnataka University, Dharwar, Karnataka India; B. V. Bhoomaraddi College of Engineering & Technology, Hubli, Karnatak, India Kavya Upadhyaya, Visiting Faculty for ERP at Nitte University, Mangalore, Karnataka, India; B. V. Bhoomaraddi College of Engineering & Technology, Hubli, Karnatak, India	48
[PowerPoint Link]
Introducing a BPMN Process Reference Model for Microsoft Dynamics NAV Dejan Pajk, Researcher, Faculty of Economics, University of Ljubljana, Ljubljana, Slovenia	59

II. THE DYNAA INSTRUCTIONAL AWARD WINNER AND FINALISTS (Refereed Curriculum Package or Refereed Full Paper)

(Award Winner) Using Microsoft Dynamics CRM for Business Process Management: A Curriculum Package for Business Process Management or Supply Chain Management Courses Kuo Lane Chen, Associate Professor, University of Southern Mississippi, Hattiesburg, MS, USA  Huei Lee, Professor, Eastern Michigan University, Ypsilanti, MI, USA	62
[PowerPoint Link]
(Finalist) Creating Financial Statements Using Microsoft Dynamics GP:  Learning vs. Teaching Bonnie Klamm, Associate Professor, North Dakota State University, Fargo, ND, USA Joann Segovia, Associate Professor, Winona State University, Winona, MN, USA	98
(Finalist) Consumption-based Supply-Chain: Healthcare Materials Management using Microsoft Dynamics GP and Binary Stream add-on Software Muhammad Razi, Western Michigan University, Kalamazoo, MI, USA Bernard Han, Western Michigan University, Kalamazoo, MI, USA	102

III. PRESENTATION ABSTRACT

Making the Move to Dynamics AX: GP to AX, A Comparison of Applications and Terminology David Thomas, Adjunct Instructor, Tulsa Community College, Tulsa, OK, USA	109
Use of MS Dynamics CRM in an Introductory Information Systems Course Evan Sveum, Senior Lecturer, University of Wisconsin-Stout, Menomonie, WI, USA	110

IV. A LIST OF REVIEWERS