April 9 – 10, 2011
TABLE OF CONTENTS
I. FULL PAPERS
ERPsim BI: A Problem-based Learning Approach in Teaching Business Analytics Gilbert Babin, Pierre-Majorique Léger, Jacques Robert, and Simon Bourdeau, HEC Montréal, Montréal, Canada .................... 1
Effective Education Using Information Systems as Cognitive Tools Richard Fulford, School of Management, Edith Cowan University, Australia .............................................................................. 8
Benefits of a Single Integrated ERP versus Best of Breed Systems Emma Agustin, Southern States University, Newport Beach, CA, US ........................................................................................ 15
Hyperbolic Browser for Knowledge Management of an ERP Undergraduate Accounting Curriculum Zane Swanson, University of Central Oklahoma, Edmond, OK, USA ....................................................................................... 19
Customer Relationship Management from the Business Strategy Perspective with the Application of Cloud Computing Sudhinder Singh Chowhan, NIMS University, Jaipur (Rajasthan) India
Ruchir Saxena, Gyan Vihar University, Jaipur (Rajasthan) India................................................................................................ 28
How to Select a CRM System for Business Decision Makers Sandeep Walia, Ignify, Cerritos, CA, USA .................................................................................................................................. 39
II. A LIST OF REVIEWERS